Lagunbot IA: who we are

Hugo Aguirrezabal
In charge of marketing, communication and business development. Builds relationships with clients and institutions across the Basque Country.

Joan María Femenias
Architect of our AI solutions. Designs and implements the automation systems and intelligent agents for each project.

Mohamed Azaoum
Leads Lagunbot's strategy and vision. Makes sure every client gets tangible, measurable results from day one.
Making AI accessible to everyone.
To improve communication and efficiency through accessible, tailored artificial intelligence solutions. We build intelligent chatbots that streamline processes, provide instant service and make interaction easier across many sectors, from companies to public institutions.
A benchmark for AI in the Basque Country.
To be a benchmark in the use of artificial intelligence to transform the way organisations communicate and interact with people. We want to be the key partner for innovation and automation.
Company details
- Legal name: LAGUNBOT IA, S.L. · Tax ID B88799051.
- Address: Dámaso Azkue Plaza 1, 20730 Azpeitia (Gipuzkoa), Spain.
- Active since 2024: bilingual Basque-Spanish chatbots, voice agents and AI automation for town councils and businesses; developer of Lagunbot Presupuestos, our automatic quoting system.
- Team: Hugo Aguirrezabal, Joan María Femenias and Mohamed Azaoum.
- Working languages: Basque, Spanish and English.
- Contact: contacto@lagunbot.com · +34 636 262 475.
Where we work
Based in Azpeitia, we work across Gipuzkoa and the Basque Country, and remotely with councils and businesses elsewhere, such as Mallorca. Our public-sector clients include the town councils of Arrasate-Mondragón and Beasain; among businesses, AGA Cerraduras Inteligentes and Komalingua.
How we work
Every project starts with a free 30-minute assessment and ends with an assistant in production, tested in Basque and Spanish. We explain each step in how we work and answer common questions in our FAQ.