Lagunbot case studies

Here we tell the story of real Lagunbot projects: what each client needed, what we did and what we learned. We only publish a case study when the client gives us permission.

Town councils

These case studies come from town councils in Gipuzkoa that serve their residents in Basque and Spanish with an artificial intelligence assistant on their website. If you work in local government, the full service is on the chatbot for town councils page.

Arrasate-Mondragón Town Council

Council services in Basque and Spanish at any time: procedures, office opening hours, events and social services.

Beasain Town Council

Loinatz, the council's virtual assistant, answers in both languages about procedures, services and the council's events calendar.

Businesses

We also work with businesses in different sectors. For now, this page only covers town council case studies.

Want something similar?

We will show you what it would look like in your case in a free 30-minute assessment. The full process is in how we work.

Book the free assessment or write to us from the contact page.

How we approach each case

Every project follows the same path: free assessment, tailored proposal, build on the client's knowledge base, testing in Basque and Spanish, launch and monthly follow-up with a conversation report. We describe it in how we work. If your council or business wants something similar, get in touch.