Artificial intelligence agency in San Sebastián (Donostia)
Lagunbot IA is an artificial intelligence company from the Basque Country that designs bilingual Basque-Spanish chatbots, voice agents and automations for town councils and companies, and develops Lagunbot Presupuestos, our automatic quoting system for aluminium and PVC window and door fabricators.
For companies and organisations in San Sebastián (Donostia) we design chatbots, voice agents and automations that serve people in Basque and Spanish, and also in the languages of those who visit the city. We are a team from Gipuzkoa based in Azpeitia: we meet in person when needed and by video call the rest of the time.
Who we can help
Hotels, accommodation and tourism
An assistant on your website and on WhatsApp that answers guests before and during their stay, collects requests and helps with bookings, in Basque, Spanish and your visitors' languages. We go into detail in chatbots for hotels and in the article on the guest experience (in Spanish).
Clinics and health centres
Appointment management, WhatsApp reminders and answers to patients' usual questions, so that reception does not depend on the phone. More in AI for clinics.
Academies and training centres
Information on courses and timetables, student recruitment and pre-enrolment, even when the office is closed. More in AI for academies.
Retail and services
Answers to the usual queries (opening hours, availability, orders) on the web or WhatsApp, and automations that send each request to your CRM or your email. The details are in our services.
Any business that lives on the phone
A voice agent answers calls in Basque and Spanish, including outside opening hours, and can connect to your CRM or your calendar so that every request is recorded. We explain it in the article on voice agents in Basque (in Spanish).
If your organisation is in the public sector, the service is described in chatbot for town councils. And if what you need is an assistant that consults your company's internal documentation, see private AI.
In Basque, in Spanish and in other languages
In San Sebastián, Basque, Spanish and the languages of visitors from elsewhere live side by side every day. We design every assistant in Basque from the start, not as a translation, and test it in every language it will use before going live.
What we have already done
Our published case studies are from Gipuzkoa: the assistants for the town councils of Arrasate-Mondragón and Beasain, which serve residents in Basque and Spanish at any time of day. You will find the rest in client case studies and on the page for our AI agency in Gipuzkoa.
How we get started
With a free 30-minute assessment to get to know your business and see what makes sense to automate. Then we send you a tailored proposal and, if we agree, we build, test and launch the assistant. Every month we send you a report on what people are asking. We go through it step by step in how we work.
Let's talk
Book a free 30-minute assessment or write to us from the contact page.