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AI chatbot for hotels, in Basque and in the guest's own language

Improve the guest experience and streamline operations without adding staff. AI available 24/7 to handle requests, manage bookings and offer personalised recommendations.

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What we offer

AI for hotels that makes a difference

🛎️

24/7 guest service

The assistant handles room requests, information about hotel services and local recommendations, and deals with minor complaints automatically.

📅

Digital check-in and check-out

Handles check-in and check-out before the guest arrives, sending reminders and confirmations automatically by WhatsApp or email.

⭐

Improve your ratings

Requests reviews automatically after check-out, when satisfaction is at its highest. Hotels using AI improve their scores on Booking and TripAdvisor.

🌍

Service in any language

Talk to international guests in their own language. The assistant automatically detects the guest's language and replies fluently in more than 150 languages.

▶ Demo real

See how it works in a real hotel

This is a real demonstration of how the Lagunbot virtual assistant handles guest service in a hotel.

Real demo: Lagunbot virtual assistant for hotels

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Measured impact

Results hotels achieve with AI

+30%
Guest satisfaction
-40%
Response time to requests
24/7
Service without extra staff
Does your hotel want to stand out?

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